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Rate and Review
Niki Masters
Matthew Rogers
Jason Haddad
“Online was convenient but I always prefer speaking to someone live..”
T N
“Definitely store with this facility. I reserved a unit through the website ahead of my move. When I arrived to pay, view and sign the agreement, the news that my unit was an abnormal structure meant some of belongings were not going to fit. I had very little time in town and could not take time to storage-shop. So I had to pay about 30% more for a larger unit. After moving-in I politely brought my disappointment to their attention through the feedback form they standardly email new renters. I received a call the next day from a very happy sounding manager. He apologized for my experience and offered a 33% discount on my unit for the duration of my time renting there. I was pleasantly surprised with the level of company responsibility and customer service. My experience with businesses in general over the last five years has been quite the opposite, and I have to say the way this place treated me was quite refreshing. I feel not only the facility is secure but also the company and employees are trustworthy - they will happily do the right thing..”
Terri Myers
“Always a pleasure doing business with Springhill Self Storage! I have rented several units over the past few decades and have always found the place to be well run (thanks Dave!), clean and secure..”
T N
“Definitely store with this facility. I reserved a unit through the website ahead of my move. When I arrived to pay, view and sign the agreement, the news that my unit was an abnormal structure meant some of belongings were not going to fit. I had very little time in town and could not take time to storage-shop. So I had to pay about 30% more for a larger unit. After moving-in I politely brought my disappointment to their attention through the feedback form they standardly email new renters. I received a call the next day from a very happy sounding manager. He apologized for my experience and offered a 33% discount on my unit for the duration of my time renting there. I was pleasantly surprised with the level of company responsibility and customer service. My experience with businesses in general over the last five years has been quite the opposite, and I have to say the way this place treated me was quite refreshing. I feel not only the facility is secure but also the company and employees are trustworthy - they will happily do the right thing..”
Curtis T.
“Great service. Dave was courteous, friendly and knew his stuff. Great place to store your goods. I would highly recommend..”
C M.
“Great storage. Clean and secure. I rented a unit here for about 5 months and I was very pleased. The manager Dave was always very helpful. I had a POD....”
Storage Units in Grass Valley, CA
Size Disclaimer
Unit sizes advertised for rent are approximate only and units at the self-storage facility may differ slightly in shape and/or size. Customers should inspect the actual unit to be rented before signing a rental agreement and should base the decision to rent on the inspection of the unit and not on the advertised unit size. Rental amounts for a particular unit are not based on square footage measurements.