Frequently Asked Questions
Your Self Storage Questions, Answered.
Does StoragePRO offer month-to-month storage unit rentals? Yes! No long-term storage contracts, no commitment. Rent your storage unit for as long or as short as you need. We don't do weekly rentals, though, so you'll want to plan to have your storage unit for at least a month.
Can I rent my storage unit online? Yes! Save money and time to rent your unit online and move in on the same day!
When am I able to access my belongings? Our gate access is open every day for your convenience. Our office hours vary per location. Please contact the facility nearest you for more information.
How much notice must be given when I move out? We require a 7-day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
Do you offer a mover? Although we don’t offer a mover, we do offer free use of our moving truck at move-in (participating facilities only). Please contact the facility near you for full details. We would also be more than happy to recommend a local reliable mover.
How can I make a payment? Payments can be processed by mail, in person, or through our website. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box; however, we do not recommend this for cash payments.
What size units do you have and how much do they cost? We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact the facility near you for available sizes and prices.
How do I calculate the amount of storage space I need? Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you determine how much space is needed.
What forms of payment do you accept? We accept Visa, MasterCard, American Express, and Discover. Please ask about our credit card auto-pay program. We also accept checks and cash.
Do you sell boxes and packing supplies? Yes, we offer a wide variety of boxes and packing supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies (at participating facilities). Contact your local facility for participation information and full details.
Do you have outdoor storage for boats, RVs, and other vehicles? Yes, we have spaces for boats, RVs, commercial vehicles, semi-trailers, trucks, and cars at most of our storage locations. Please find the storage location nearest you for further information.
Do you have wine storage? Yes.