Storage Units in Castro Valley, CA

“My friend Gaby had an excellent experience with Lockaway Storage! The facility is clean, secure, and easy to access, which gave me peace of mind about storing my belongings. A special shout-out to Mark, who went above and beyond to help me with everything. He was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. Customer service like this is hard to find, and Mark truly sets the standard. I highly recommend Lockaway Storage to anyone looking for reliable storage solutions!.”

“In today’s fast pace world, Exceptional customer service can often be overlooked, Yet it is a critical element in the success of any business. Mark a representative at Lockaway Storage exemplifies the highest standards of customer care warranty recognition for his wavering commitment to excellence. My experience with Mark has consistently been a positive one, And I feel compelled to share my appreciation for his efforts. From the moment I first interacted with Mark, His professionalism was evident. He greeted me warmly and was eager to assist, Embody the qualities of kindness and helpfulness that are all too rare in Customer Service today. Mark not only answers inquiries with the keen understanding, but also provides solutions Taylor too specific needs, demonstrating the commitment to going above and beyond for his clients. Moreover, the cleanliness and upkeep of the Lockaway Storage facility or a testament to the values and steel by Mark. It is clear that he takes pride in his work environment, contributing to a positive overall experience for every customer who walks through the door. In conclusion, Mark’s exemplary service at Lockaway Storage deserve high praise. His kindness, professionalism and proactive approach to customer care stands out in the storage industry. He not only meets customers Expectations but consistently exceeds them making a compelling case for a well deserved raise. I wholeheartedly recommend Lockaway Storage, particularly due to the outstanding service provided by Mark..”

“My wife called the call center to book a space urgently for our travel trailer and unfortunately, the representative booked us for the wrong facility. She....”

“Great place to store your RV. Concrete pad, on site security, security gated and no trouble. we recently went to pick up our travel trailer to go on our....”

“I've rented space at Lockaway Storage on and off since 2016. Always returning due to the location, security, and accessibility. Mark has been by far the the most attentive manager. No matter how large or small my issue is he treats it as something that needs to be addressed. Making sure the agreed resolution gets to its completion..”

“My wife and I needed urgent storage for our travel trailer and there was an initial mix up with the customer service call center. It could have been a disaster for us as we really needed the space the same day. Mark, the facility manager came to the rescue and saved the day. He took a very negative situation and turned it into a very positive situation. I would highly recommend this facility due to Mark's professionalism, curtesy, and great personality..”