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American Self Storage - Yuma

1775 East Palo Verde St, Yuma, AZ 85365

Office Hours
MON - SAT8am - 5:30pm SUN12pm - 4:30pm
Google Reviews
rating 3.7
Write a Review

brandon comeau

2 years ago
rating 5.0
Very friendly staff. Air conditioned for those hot summer moves. Highly recommended for your storage needs.

A Google User

8 years ago
rating 5.0
Friendly/Helpful staff! plenty of flat carts to use hauling stuff in and out. Swamp cooled. Nice for loading/unloading during summer.

Lori Green

2 years ago
rating 5.0
This storage facility has 3 floors of storage units. Elevator large enough to get your things to the floor of choice. Air conditioned reasonable prices.

Larry Barnard

11 months ago
rating 5.0
Good management. Climate controlled facility.

Steve Ano

7 months ago
rating 5.0
Secure storage, no problems

Maria Viether

4 years ago
rating 4.0
Friendly staff, plenty of carts for hauling your stuff in and out. Extremely secure. The only reason for 4 stars instead of 5 is that I wish the access hours were longer.

Rose

8 months ago
rating 4.0
Excellent customer service by the lady running the office. Quickly showed us what was available gave us the special intro price explained all the other details in and out in 15 minutes it was great

Ging Ging Collantes

2 years ago
rating 1.0
It's one storage n yuma have an air-conditioning we tried to find better and closer were we live but it's nothing available we have 6 slots to them for our extra stuff to be stored , I give the 1 start because staff are not friendly especially old couples who smoke like chimney ! Office are stink all the smoke I hate it :( ... they don't know how to ask nicely !!! it's different when u ask the customer with an attitude what u can do and not do rather than asking nicely and politely !! It's just ruin ur f*** day with those negative vibes people n customer service ..they should stay home !!! We are considering to move out and find a different storage .

Totopillo Topilliux

2 years ago
rating 1.0
Te dicen aire acondicionado 24/7 todo el ao y es mentira. Precios muy altos por algo que no dan.

Geoffrey Strawser

3 months ago
rating 1.0
I had a hell of a time with this pace! It started out great, I spoke with the manager of the facility and all was fine over the phone. When I got there, there was an assistant manager there. She made all kind of promises, none of which were true. The manager fired her for her incompetence but the damage was already done to me (my bank account). I was told that if I came back a few days later than their monthly cycle ended, I would be prorated at the monthly rate per day for the remaining period. I ended up being charged an entire month for the 2 days I came in late. They waved the penalty ($15) but charged me an entire month. It was explicitly noted that there would be no problem when I signed up. Lie!! The manager would not back up what her own assistant mgt. stated to me. NOT GOOD!

Lina Mespelt

3 weeks ago
rating 1.0
Very unhappy with American Self Storage. We were told by the office manager & it was stated on the paperwork that if we came in before the due date of our second month's rent they would prorate it up to 10 days. On arrival in office (on a Friday before our due date) we were told by the employee that she was unable to prorate but she would leave the manager a note to do it on Monday. The manager did call on Monday saying it was too late to prorate it & the office employee should have done it on Friday but she was "new" & didn't know how. Whos responsibility was it to train the employees in all areas of running the office? Needless to say we were billed for the entire month & only used the space for a few days. Also the RV spaces are very narrow, we had to try 3 of them before we were able to park our pickup & camper. Needless to say we won't be returning next year.
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rating 3.5
3 Reviews
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Daniel M.

2 years ago
rating 5.0
Safe place!, bid spaces with reasonable prices. This self storage provide with all the tools you need it. There is lots of karts to move furniture and big...

Mary N David L.

6 years ago
rating 5.0
For almost 8 years we had our photo items stored here. It is the only temperature controlled facility that we found available in Yuma. The place is...

Alla L.

1 year ago
rating 1.0
I chose this storage facility because the reviews were great. I have been gone for all of 3 weeks and I'm already having issues. I don't know the name of...
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