Call: (510) 295-4100 Make A Payment

City Storage Emeryville

4004 Adeline Street, Emeryville, CA 94608

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 1 Review
5 Stars - 1 Review
Missing customer service
Jan Yeager
August 2, 2017
I've been trying for 2 days to reach someone to make a payment on a storage unit. No one answers the phone and no returns my calls. Try to make a payment online? Equally as ineffective. The online payment system requires a gate security code--which I don't have (nor does there seem to be one) so, can't get past "go" on signing in to make a payment. I'm pretty sure storage pro would like their money, but they don't make it easy to give it them.
Reply from Manager on August 2, 2017
Hi Jan, We apologize for your difficulties, your message was just forwarded to the store, and if you would like to speak to our V.P. of Operations, Daniel Higuera, you can call (925) 938-6300 ext. 116. Thank you, StoragePRO
Write a review