Frequently Asked Questions
StoragePRO is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.
How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts and no commitment.
When can I get to my belongings?
Our gate access is open everyday for your convenience. Our office hours vary per location. Please contact a location nearest to you for further information.
How much notice must be given when I move out?
We require a 7 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
Do you offer a mover?
Although we don't offer a mover, we do offer FREE use of our moving truck at move-in (participating facilities only.) Please contact a facility near you for full details. We would also be more than happy to recommend a local reliable mover.
How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
What forms of payment do you accept?
We accept Visa, Mastercard, American Express and Discover! Please ask about our credit card auto-pay program!
Do you sell Boxes and Packing supplies?
Yes, we offer a wide variety of boxes and packing supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies (at participating facilities, contact your local facility for participation information and full details.)
Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars at most of our storage locations. Please find the storage location nearest to you for further information.